Careers

Position: Veterinary Receptionist (Full or Part-Time)

Clinton Veterinary Clinic is seeking a dedicated receptionist to join our team! As the first point of contact for our valued clients and their pets, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our clinic.

Responsibilities:

• Greet and check in clients and patients with a warm and friendly demeanor.
• Schedule appointments and manage the appointment calendar efficiently.
• Answer phone calls, respond to inquiries, and provide accurate information to pet owners.
• Handle financial transactions, including billing and processing payments.
• Maintain patient records and ensure accurate documentation.
• Assist with general administrative duties, such as filing, data entry, and organizing paperwork.
• Keep the reception area clean, organized, and inviting.

Qualifications:

• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to show empathy.
• Exceptional organization and multitasking abilities.
• Familiarity with basic veterinary terminology (preferred).
• Computer literacy, including proficiency in scheduling software and office applications.
• Flexibility and ability to work collaboratively in a fast-paced environment

Schedule Expectations:

• Part Time Team Members work around 28 hours per week, including Saturday mornings.
• Full Time Team members work 8 AM to 5:30 PM (1 hour off for lunch) Monday through Friday and 8 AM to Noon on Saturday, typically working 40-45 hours per week. New team members have one regular morning off every week.
• Team Members are occasionally are required to stay late to assist with emergencies.

Benefits

• Wage based on experience.
• Full time team members may participate in our Group Health Insurance Plan. Company pays 100% of employees and a percentage of employees’ dependents.
• Paid Time Off is earned after six months for all team members
• Dental Insurance and AFLAC are available for full time..
• SIMPLE IRA w/ match for all team members after waiting period.
• Paid Holidays for all team members
• Regularly stocked snack drawer
• Monthly team meetings during office hours with lunch provided.

At Clinton Veterinary Clinic, we pride ourselves on providing compassionate care for pets while maintaining a supportive work environment for our team members.  If you are enthusiastic, detail-oriented, and enjoy for working with people and their pets, we want to hear from you!

How to Apply:

We encourage interested candidates to electronically submit a resume and a personalized cover letter expressing their interest in the role and their relevant experiences.  You may also drop off your documents in person at our office.  Please respect our clients’ desire to visit with us and refrain from calling about this position.  If interviewed, candidates will have the opportunity to ask additional questions at that time.

In your cover letter, please include answers to the following questions:

– Are you available to work Saturdays?
– Are you willing to stay late if needed?
– How comfortable are you with each of our qualifications?
– Describe your customer service experience.
– Describe your experience with animals.

Join our team and make a positive impact on the lives of pets and their owners at Clinton Veterinary Clinic!

To apply for the receptionist position, please submit your resume and cover letter in person, or email to info@clintonveterinaryclinic.com.

Our Area Offers:

• Pleasant hometown atmosphere with many excellent local restaurants and shops as well as a number of national chain restaurants and stores
• Outdoor Activities: Mississippi River (boating, kayaking, fishing, hiking), Parks, Bicycle and Walking Paths along the River, outdoor fitness court, Arboretum, Wood Bat League Baseball Team
• Cultural Activities including a Municipal Band, Choir, & Orchestra, a Band Shell, & a professional theater.
• Excellent city, rural, and private school systems and Clinton Community College.
• Wide variety of Churches
• A short drive to the Quad Cities and within 2 hours of the Chicago Suburbs, Iowa City, and the Amana Colonies